Legal

Terms & Conditions

Effective date: 1 May 2026. These terms govern your use of Zinvoice. They are designed to be clear, commercially sensible, and explicit about what the service does and does not do.

1. What Zinvoice is

Zinvoice is hosted software for creating invoices, managing recurring invoice schedules, recording payments, tracking expenses, and storing client-related billing information. It is aimed at freelancers, sole traders, side-hustlers, and people who manage their own invoicing and admin.

Zinvoice is not an accounting platform, bookkeeping service, legal service, tax filing service, payroll platform, or regulated financial advisory service.

2. Your account and responsibilities

You are responsible for the accuracy, completeness, legality, and timeliness of the data you enter into Zinvoice, including invoice details, payment records, client information, tax settings, addresses, recurring invoice schedules, and expense data.

You are also responsible for keeping your login credentials secure and for all activity that takes place under your account, unless the activity results directly from our own security failure.

3. Subscriptions, trials, and payments

Zinvoice is a paid subscription service. New accounts may be offered a free trial for the period shown at checkout. To access the main workspace, you must choose a subscription plan and complete Stripe Checkout.

Subscription payments are processed by Stripe. Available plans, prices, billing periods, and any free trial details are shown before payment. Unless stated otherwise at checkout, monthly subscriptions renew monthly and yearly subscriptions renew yearly.

You can manage payment methods, plan changes, and cancellation through the billing portal. If you cancel, access normally continues until the end of the paid billing period. If a trial expires without successful payment, or a renewal payment fails and is not resolved, we may restrict access to the main workspace until billing is fixed. Where a renewal payment remains past due, the workspace is normally locked after three days.

To keep Zinvoice fairly priced and avoid hiding long-term storage costs inside a higher subscription fee, we do not keep cancelled or unresolved workspaces forever. If a subscription remains cancelled or unpaid after access has ended, we may retain workspace data for up to 90 days so you have a fair chance to reactivate. After that period, account data may be permanently deleted, and we aim to warn you by email before that happens.

Except where required by law, subscription payments are non-refundable once charged. We may change prices or plan terms in future, but any change affecting an active subscription will be handled through Stripe, notice, or renewal terms as appropriate.

4. Stripe Climate contribution

1% automatic

We currently contribute 1% of subscription revenue processed through Stripe to Stripe Climate. This contribution is made from our revenue and is not an additional fee charged to you. Stripe Climate contributions are handled automatically by Stripe and may be updated if Stripe changes or withdraws the programme, or if our payment processing setup changes.

5. No accounting, tax, or legal advice

Zinvoice provides workflow tools and calculated outputs based on the information you supply. Those outputs are for convenience only. They are not accounting advice, tax advice, legal advice, filing advice, or professional assurance of any kind.

Any tax-year summaries, payment due calculations, reminder timings, or related figures shown in the app are estimates only. They may be incomplete, simplified, inaccurate, or unsuitable for your circumstances. You must verify them independently and, where appropriate, take advice from a qualified accountant, tax adviser, or solicitor before relying on them.

6. Acceptable use

You must not use Zinvoice to break the law, infringe third-party rights, upload malicious code, interfere with the service, scrape or reverse engineer it beyond what the law permits, or send unlawful, misleading, or abusive communications.

7. Availability and changes

We may update, improve, suspend, or change parts of Zinvoice from time to time. While we aim to keep the service available and secure, we do not promise uninterrupted or error-free operation, or that the service will always be available at any particular time.

8. Intellectual property

We own or control the intellectual property rights in Zinvoice, including the software, branding, design, and related materials. You retain rights in the business data you upload, subject to the limited rights we need to host, process, back up, and display that data to operate the service.

9. Limitation of liability

To the fullest extent permitted by law, Zinvoice is provided on an “as is” and “as available” basis. We are not liable for indirect losses, loss of profits, loss of revenue, loss of business opportunity, loss of data, tax penalties, missed filings, interest charges, invoice disputes, client non-payment, or any losses arising from reliance on estimates, reminders, payment statuses, tax-year calculations, or other outputs generated from your data.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

10. Suspension and termination

We may suspend or terminate access if you breach these terms, create material risk to the service, or use Zinvoice unlawfully. You may stop using the service at any time.

If access ends because a subscription is cancelled or left unpaid, we normally keep the data for a short recovery window rather than forever. That lets us be transparent about operating costs instead of burying indefinite storage inside a more expensive plan.

11. Privacy and cookies

Our use of personal data is explained in the Privacy Policy. Our use of cookies and similar technologies is explained in the Cookie Policy.

12. Governing law

These terms are governed by the laws of England and Wales, unless mandatory consumer law in your country of residence requires otherwise.

This page is a strong operating baseline for a small SaaS product, but it is not a substitute for advice from a solicitor who can review your specific business model.

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